Junior Community Manager at Vue School (full-time)

Overview

Hello!

We are BitterBrains, creators of the popular learning platforms Vue School and Mastering Nuxt, and proud organizers of large online developer events like Nuxt Nation, Vue.js Nation, and Vue Forge. We also run the Official Vue.js Certification in collaboration with the creator of the framework, Evan You, and the Vue.js team.

Since 2016, we've empowered over 160,000 developers to learn Vue.js and other web technologies, building a community of half a million developers with over a million annual users.

Our mission is to continue spreading knowledge and making developers’ lives easier.

🔎 What we are looking for

We seek a proactive and detail-oriented Junior Community Manager to join our team. The ideal candidate will have a proven track record in community management and communication, organizing online events, as well as social media experience. They will work closely with our Community and Events Manager to ensure a positive experience with our community communications and a smooth execution of our online events.

📝 Required Skills and Requirements

Proven experience in community management
Proven experience in organizing online events
Ability to manage multiple tasks and deadlines simultaneously
Ability to work independently and collaboratively in a fast-paced environment
Ability to analyze data and metrics to measure project success and identify areas for improvement
Ability to think on your feet and handle unexpected challenges during project planning and execution
Ability to handle inquiries and complaints professionally
Ability to prioritize tasks and meet tight deadlines
Ability to work effectively with a diverse, global team and audience, demonstrating cultural sensitivity and awareness
Meticulous attention to detail, ensuring all aspects of event planning and execution are thoroughly managed
Willingness to work flexible hours to accommodate event schedules
Excellent written and verbal communication skills
Familiarity with communication and management tools (preferably Slack, Asana)
Energetic and passionate about your work
Passionate about work and tech-savvy

🎯 Objectives and Responsibilities of this Role

Collaborate with the Community Manager to clarify responsibilities and execute project planning promptly
Contribute to the development and execution of community engagement strategies, ensuring they are innovative and effective
Ensure positive and timely communication with the Vue School and events community
Gather feedback from the community about the Vue School products
Work closely with the Vue School team, including marketing, product development, and content creators, to ensure community activities align with overall company goals.
Conduct web research for contacts, frontend communities, and related searches as needed
Assist in planning and coordinating virtual events, including scheduling, logistics, and technical setup
Draft and send emails to speakers and collaborators of the events nurturing a positive relationship
Communicate with speakers and collaborators for their participation in the events
Work closely with the Community Manager and the Marketing team to develop and curate engaging content for event and product promotions
Collaborate with the Social Media team to ensure our products and events are represented in any and all related social media platforms
Collaborate with the Social media team in executing social media tasks, including copywriting, spreading awareness about our products and events, and scheduling posts on our social media management tool
Support during Live events, including:
- Moderate chats during live events
- Backstage support during live events
- Discord support before and during the live events
- Social media scheduling and posting live footage during events
- Engage with event participants before, during, and after events to ensure a positive experience and gather feedback

✅ Nice to Have

Familiarity with the tech industry (preferably the frontend ecosystem)
Experience with social media management tools (preferably VistaSocial)
Experience with managing social media platforms such as Reddit, Discord, YouTube, TikTok
Proficiency in using online event platforms (e.g., Zoom, vFairs) and familiar with streaming software (e.g., StreamYard)

🏆 What We Offer

Work with a brand that customers love.
Work with modern technologies.
Competitive salary.
Performance bonus.
Company-wide target bonus of up to 20%.
Budget for training/equipment.
Time to learn new skills.
Remote full-time role on a long-term contract.
Flexible paid time off and local bank holidays.
Participation in the annual company workation trip. 🌴
Be part of a small team of amazing people based around the world.

📫 How to Apply

Complete this survey → Vue School l Junior Community Manager
Should you meet all requirements a member of the Vue School team will be in touch with next steps.

We look forward to hearing from you!