Operations Specialist at Vue School (full-time)

About us

👋🏼 Hello! We are BitterBrains, the company behind the popular learning platforms Vue School and Mastering Nuxt.

We are also proud organizers of Vue.js events, including Nuxt Nation, Vue.js Nation, and Vue Forge. In 2023, we launched the Official Vue.js Certification program, in partnership with Evan You and the Vue.js team. Since 2016, we've had the privilege of helping over 160,000 students learn Vue.js and other web technologies and creating an online community of 500,000 developers.

We take pride in making education accessible and available everywhere around the world. Our mission is to continue spreading knowledge and making developers’ life easier.

The position

We are looking for a talented Operations Specialist to join our team. You will work directly with the Operations Director supporting all our projects, planning new features and releases as well and you will be supporting the hiring processes. The tasks involve working on multiple projects and different tasks along the organization.

As an Operations Specialist, you will assist in developing and implementing departmental plans and goals, oversee daily operations, and ensure compliance with regulations. You will also create reports, represent the company as needed, and fulfill duties assigned by the director.

The position is 100% remote and you can apply from anywhere in the world, as long as you have availability to work full-time (8 hours), sharing around 4 hours with the office day of the CET timezone.

Responsibilities

• Monitor day-to-day operations, report on performance, and recommend actionable improvements when necessary
• Create procedures and protocols (such as checklists and POSs) and distribute them to team members
• Actively participate in the hiring process, including posting and managing job ads, holding screening calls, headhunting, etc.
• Communicate with vendors and negotiate good pricing for bulk swag orders
• Perform research on necessary topics and approaches
• Onboard and train new employees to ensure that they adhere to standard operating procedures
• Manage the team’s day to day tasks
• May be required to perform other duties as assigned by the Director of Operations

Requirements

• Project management experience
• A minimum of 5 years of professional experience in relevant roles
• Strong analytical and problem-solving skills
• Proven organizational skills, including time management
• Expertise with Notion or similar services
• Expertise with Slack and Async communications
• Ability to work without having meetings
• Self-sufficiency and an ability to work with minimal supervision (excellence in self-management)
• Excellent communication skills (English).
• Strong verbal and written communication skills
• Attention to detail

To be successful in this role

• Meticulous and resilient
• Tech Savvy
• Exceptionally Creative
• Have an eye for detail
• Very organized
• A good communicator (verbal and written)
• Energetic and positive
• Able to work independently
• Extremely passionate about your work

You need

• Reliable internet connection - (all meetings and work is done online)
• Suitable home infrastructure to work uninterruptedly
• Experience working remotely

What we offer

• Work for a brand users love
• Work with cutting-edge technologies
• Full-time remote position on a long-term contract basis
• Competitive salary and performance bonus structure
• Flexible paid time off for work-life balance
• Paid time off during your local bank holidays
• Budget for training/equipment/conferences
• Time to study and learn new skills
• Company-wide target bonus of up to 20%
• Participate in the annual company workation trip 🏝
• Be part of a small team of exceptional individuals based around the world

How to Apply

• Complete this survey → Vue School | Operations Specialist Application
• Should you meet all requirements a member of the Vue School team will be in touch with next steps.

We look forward to hearing from you!